Dynamic | Innovate Solutions for financial institutions

THE PROCESS

ASSESS THE SITUATION

Dynamic + Client

DEFINE STRATEGY

Dynamic + Client

IMPLEMENT

Dynamic + Partner + Client

CONTROL

Dynamic + Client

LEARN

Dynamic + Client

PHILOSOPHY

LONG TERM PROFITABILITY AND GROW REQUIRES, TODAY MORE THAN EVER, THE RIGHT BALANCE BETWEEN BUSINESS FUNDAMENTALS AND DIGITAL TRANSFORMATION

THE BUSINESS CYCLE

CUSTOMER CENTRIC

Rooted in decades of experience managing and aligning complex consumer credit operations, Dynamic helps senior managers lead their teams with a customer centric mindset, channeling resources towards growth while building a strong base for long term sustainable profitability.

BALANCED RISK/REWARDS

Dynamic provides strategic advisory on effective risk management strategies along the full credit cycle, using the best practices in the industry and state-of-the-art tools. Our services cover all areas of the risk management process, from program design to results tracking and feedback into the management cycle, helping you make better informed, more powerful business decisions.

DIGITAL TRANSFORMATION

Digital transformation as a must.

OUR PRODUCTS & SERVICES

CONSULTING & BROKERAGE

TRAINING & PEOPLE DEVELOPMENT

CONTROL & ANALYTICS

CONSULTING & BROKERAGE

DIGITAL TRANSFORMATION AND FINTECH’S LEVERAGE

OPEN BANKING

BUSINESS & RISK DIAGNOSTICS

PROFITABILITY OPTIMIZATION

PRODUCT STRATEGY

CUSTOMER EXPERIENCE & LOYALTY

TRAINING & PEOPLE DEVELOPMENT

BANKERSLAB’S CURRICULUM MATERIALS AND SIMULATIONS

CREDIT AND PRODUCT CYCLE

COLLECTIONS, SCORING

FINTECH’S, BASEL

BANK DIGITAL TRANSFORMATIONUSER AND CUSTOMER EXPERIENCE TRAINING

CONTROL & ANALYTICS

DATA BASE ENGINE: MASTER FILE PRODUCTION, DATA MARTS FOR ACQUISITION, ACCOUNT MAINTENANCE AND COLLECTIONS

SCORING TOOLS: RISK, REVENUES, FRAUD AND COLLECTION MODELS. LIFE-TIME VALUE

ON-LINE REPORTING: CLOUD BASE OR IMPLEMENTATION IN HOUSE, AUTO-MONITORING

TEST CONTROL STRATEGIES: FINANCIAL PERFORMANCE TRACKING BY STRATEGIES

OUR RESOURCES & PARTNERS

QUANTUM STRATEGICS

Data driven decision making

Data processing, modeling and reporting

FINCONNECTA

Digital Banking Transformation

Fintech’s leverage

Open banking

BANKERSLAB

Credit Life Cycle & Bank innovation training

Digital and simulation based

SALESLAND

20 years of experience in Spain and America Points of sale, remote sale and digital

PROFIT INSIGHT

Software and analytics enabled earnings enhancement

NODOCX

Customer experience

Loyalty

361

Talent Development
Leadership
Communication
Productivity

KNDCODE

Multidisciplinary Software nearshore development

ALLEN AUSTIN

Hiring Executive Search Services

ABOUT US

FOUNDER AND CEO – RUBEN GROSS

“Three decades developing businesses in companies like Citibank and American Express combined with years of Consulting and Board Advisory roles in local and regional banks give him a particular view on how to confront today’s challenges in the financial markets”.

-Independent Board Member at Banco BHD Leon
-Advisor, Faculty and Consultant at Dynamic Business Management Inc.
-Bank executive experience in Citibank and American Express
-MBA with International Business Specialization. Miami University, Fl, USA.
-Degree from Economic science faculty at Universidad de Buenos Aires.

PATRICIA OSORIO
FOUNDER PARTNER AND SENIOR TALENT DEVELOPMENT DIRECTOR

Inspiring and transforming to develop the highest potential and team results. Great expertise in instructional design and senior training skills, Strategic Quality process improvement projects in Customer Experience, Marketing, Talent Development, Sales, Operations and Personal productivity in Citi as well as Consulting experience in USA, Central and Latin America. Diplomas in:

- Systems Administration - Universidad Autónoma de México
- Marketing - CESA & ITESM México
- Quality Management Universidad Externado de Colombia & ITESM México
- “Certified Quality Manager” - American Society for Quality Management
- “ Quality Black Belt” – Citigroup

FEDERICO ULLOA - CEO & PARTNER

Connecting people to achieve great results.
Expertise in communications and strategic planning, virtual learning and instructional design as well. Senior Consulting of management skills in Peru, Venezuela, Honduras, Panama and Colombia.
His strong skills as Senior Consultant are focused on connecting business needs with solutions to get results and empathy.
Experience as CEO in Alianza Logística y Commercial Process Controlling in ENDESA.

- Industrial Engineer – Pontificia Universidad Javeriana
- Master in Marketing – CESA

JUAN MANUEL NOYA CO-FOUNDER NODOCX SA DE CV

Senior business executive with deep and broad experience in efficient operations management, superior service delivery and business growth, working for American Express for more than 30 years in Argentina and Mexico. Strengths include employee leadership and development, relationship and team building, as well as setting the right balance between short and long-term strategic vision, with local and international expertise.

- Partner at REEX Solutions
- Sharp strategic vision and comprehensive managerial experience in Cards and CX
- Global perspective and bi-cultural (English-Spanish)
- Degree from Business Administration at CAECE University in Buenos Aires.

SERGIO BAHDUR
FOUNDER & CHIEF EXECUTIVE OFFICER - QUANTUM STRATEGICS

Senior Executive of credit risk management experiences in financial institutions with over 30 years of experiences, including, Chief Credit Officer of Citigroup, Brazil and Colombia. Director of Portfolio Management and Scoring in Mexico.

Graduated in Engineering from FEI and Administration from Fundação Getúlio Vargas and Certificate in Business Management from INSEAD (Advanced Management Program).

President of Credicard, Brazil between (2005-2006). Contributed the record high value of the company under sustained growth.

XIDI WANG - CO-FOUNDER OF QUANTUM STRATEGICS

Co-founder of Quantum Strategics, providing consulting services for Banks, Cards, Retail Chains and Call Centers across the entire credit cycles.
Head of Analytics (2000-2010) of Credicard and Citibank, Brazil, portfolios including Cards, Retail Bank.
Analytical Strategies for Acquisition, Maintenance, X-Sell, Collection and Fraud Prevention. Director of Analytics, Global Consumer Bank, Citigroup (1998-2000), responsible for all scoring projects of Asia and Latin America. Benchmark various modeling techniques.
Prior to 1994, Scientist, Los Alamos National Laboratory in the United States. Ph. D. degree in Physics, University of California, San Diego.

NORMAN CANO - FOUNDER & PROFESSIONAL - SERVICES DIRECTOR

“Over twenty years of extensive IT experience designing and implementing multi-tier applications and system integration solutions as application architect, systems integrator, technical lead, senior developer and business manager. Excellent application analysis and design concepts. Expert ability applying optimal design patterns to the system design and employ dynamic programming techniques for robust implementations. Strong multi-cultural management skills to foster team understanding and timely project execution.”

-Co-Founder of Kingdom Code Inc
-Co-Founder of two additional companies at the Midwest, USA
-Sharp strategic vision and comprehensive managerial experience in eCommerce and eBusiness
-Global perspective and bi-cultural (English-Spanish)
-Software Integration Architect, MSCE, MCSSD, MCSE, MCSA, MCITP, MCPD, MCTS at Microsoft, IBM & Cisco
-Bachelor Degree in Computer Science at Universidad Mariano Galvez, Guatemala.

PRESS

FINTECH IS BREAKING THE CREDIT BUREAUS

This interview to Kevin Moss presented by our partner BankersLab is an intelligent contribution brought to you by Dynamic in view of the debates that are taking place today in the world of traditional banking, and the new players that Fintechs represent in the financial system

Transformation of the financial system: the challenge of being closer and closer to clients

Technological advancements, user demand and even the covid-19 pandemic have contributed to the speed at which changes in financial banking are impacting. Is the sector really prepared to face them?